Los Angeles Scheduled Maintenance - Network Upgrade (Resolved)
  • Priority - Medium
  • Affecting System - ACP

  • Service provider has issued a maintenance alert for the Los Angeles location. Only select few customers may be impacted. 

  • Date - 03/14/2023 08:00 - 03/14/2023 23:14
  • Last Updated - 03/08/2023 18:49
Scheduled Maintenance - May 8, 2021 8 PM to 11 PM PDT (Resolved)
  • Priority - Critical
  • Affecting Other - EU Database

  • We'll be doing a configuration change for the database servers which will require downtime in order to perform. This work will be scheduled for Saturday, May 8, 2021, from 8 PM to 11 PM PDT. This will be a 4-hour maintenance window.

  • Date - 05/08/2021 20:00 - 05/10/2022 01:49
  • Last Updated - 04/30/2021 00:44
Network Maintenance (Resolved)
  • Priority - Critical
  • Affecting System - Networking

  • We'll be performing a software upgrade for both provided locations (US-East & EU-Finland) and as a result network connectivity will be disrupted. The maintenance will take place at 9 PM PST and shouldn't last more than one hour, per site.

    https://savvytime.com/converter/pst-to-cst-est-gmt/feb-27-2021/9pm

     

  • Date - 03/27/2021 21:00 - 04/26/2021 22:04
  • Last Updated - 02/24/2021 23:32
US Database Server Maintenance (Resolved)
  • Priority - Critical

  • We'll be performing some maintenance on the US database servers to improve stability. During the maintenance, the database servers will be shut down and you will not be able to access them. The maintenance shouldn't last more than 1 hour but we'll be setting a 2-hour window to account for any issues that may happen. A backup will be performed before the maintenance starts as a precaution.

    The maintenance window is scheduled for January 17th, 2021 10 PM to 12 AM PST.

  • Date - 01/17/2021 22:00 - 01/18/2021 07:04
  • Last Updated - 01/18/2021 01:16
US-DB-02 Upgrade (Resolved)
  • Priority - Medium
  • Affecting System - Database

  • The server will be going under maintenance to upgrade its resources. At most 15 minutes downtime could be expected but service shouldn't be interrupted.

  • Date - 08/30/2020 23:00 - 09/01/2020 14:35
  • Last Updated - 08/30/2020 17:34
Networking Issue (Resolved)
  • Priority - Critical
  • Affecting Other - All

  • Looks to be resolved. Services should be back online but it may go back down while everything stabilizes.

  • Date - 08/30/2020 04:46 - 08/30/2020 08:50
  • Last Updated - 08/30/2020 08:51
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